Frequently Asked Questions

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Strata management is the administration and upkeep of properties that exist in shared residential complexes. Strata managers oversee the maintenance of communal areas, including gardens, hallways, and recreational facilities. Another key aspect of strata management is ensuring spaces are compliant with various health, safety and construction protocols. Strata managers also monitor that the rights and responsibilities of residents are being respected. Strata managers have the jurisdiction and duty to perform a variety of tasks. These include - financing for maintenance, authorising repairs, acting upon by-laws, responding to queries and concerns, and mediating disputes between residents. Strata management helps establish functional and community-focused living spaces. Effective strata management leads to an increase in the value of your property. 

Employing strata management that puts the wellbeing of your residents and properties first can drastically improve several factors of tenancy and ownership. You are far less likely to run into costly and unexpected maintenance or property by-law issues. You will have an experienced team by your side to complete all checks and balances. Your budget will be optimised and adapted to go where it is needed most - no more unnecessary fees. You have a reliable, unbiased organisation to speak with on matters of living environment and building management. 

Owners can submit maintenance requests through either our email address, or by contacting our team via phone. We will respond promptly and provide an on-site meeting with you to discuss detailed plans of how to resolve your request.